What a person thinks, does, or determines when things are at their worst, makes or mars that persons future. Bitter disappointment, broken trust, the fading of cherished hopes, precipitate a crisis for every soul thus tried; for it is then that the soul must choose hate, bitterness and despair - or else have the courage to choose the way of forgiveness, toil and perseverance.

Dis-appointmet OR His-appointment Which one will we choose.
One letter makes all the difference in the world.